Why plastic bag bans triggered such a huge reaction
The Conversation, 16 July 2018
Woolworths’ and Coles’ bans on plastic bags have been applauded by environmental groups, but were reportedly met with abuse and assault and claims of profiteering. Even comedians saw value in the theatre of the bag ban. This reaction is due to supermarkets breaching their “psychological contract” with customers. When both major supermarkets appeared to back flip in the face of irate customers it only compounded the problem”.
Read more